Needle & Stitch

Do I need an appointment?

Yes. Needle & Stitch is a by-appointment-only studio. Walk-ins are not accepted.

What happens during a consultation?

A consultation includes garment evaluation, discussion of alteration options, pinning when appropriate, and an overview of pricing and timeline.

Is there a consultation fee?

Yes. A $36 consultation fee is required for all appointments.

The fee is credited toward your alterations if you proceed.

Consultation fees are non-refundable.

Can I get an estimate before booking?

Sometimes. You may text or WhatsApp clear photos and details for a general price range. Final pricing is confirmed in person.

Can I bring multiple garments to one appointment?

Yes, but please note that evaluating multiple garments may require additional time or a follow-up appointment.

How are alterations priced?

Alterations are priced based on:

• Time required
• Complexity
• Fabric and construction
• Structure, lining, boning, or embellishments
• Materials and notions used

Does the original price of my garment affect alteration cost?

No. Pricing is based on the work involved, not the retail value of the garment.

Why don’t you list fixed prices online?

Because every garment is different. Accurate pricing requires seeing the garment in person.

Are estimates guaranteed?

Estimates are based on the scope discussed during the consultation. Changes to the plan may affect final pricing.

What types of alterations do you offer?

We specialize in high-quality garment alterations, including everyday wear, formalwear, bridal, and complex structural work.

Do you offer custom garments or redesigns?

Yes. Custom work and redesigns are offered selectively and require a consultation.

Can you recreate a garment from a photo?

Photos may be used as inspiration, but exact replicas are not guaranteed.

Can all garments be altered?

Not always. Some garments may have construction or fabric limitations. If a project is not viable, we will let you know during the consultation.

Will my garment look original after alterations?

We often refer to ourselves as garment surgeons. Our goal is for your garment to look like you never brought it to us at all. We do not cut corners and aim for the cleanest result possible.

Do you offer rush service?

Rush service may be available for an additional fee depending on complexity and availability.

Do you repair holes in knits?

Yes. We offer professional knit repairs, including closing holes and reinforcing damaged areas.

Do you work on corsets?

Yes. We work on corsets, boning repairs, and structured garments.

Do you alter leather garments?

Yes. We alter and repair most leather garments depending on condition.

Do you repair shoes or bags?

For shoes and bags, we recommend a specialized shoe repair shop.

Do you offer measurements only?

Yes. We offer professional measurements for garments made by third-party designers or manufacturers.

What does this service include?

Accurate body measurements, organized documentation, and posture notes when relevant.

How much does it cost?

$75 for standard measurements and $95 for complex garments or multiple pieces. This service is non-refundable.

Are you responsible for fit issues?

No. We are not responsible for fit issues caused by third-party pattern drafting or construction.

ADDITIONAL SERVICES

Do you convert bras into nursing bras?

Yes. We convert regular bras into nursing bras for $12 per bra.

Is a deposit required?

Yes. A non-refundable deposit is required to begin work on any garment.

The deposit is applied toward the total cost of approved work.

Why are deposits non-refundable?

Because work begins shortly after approval, including planning, scheduling, and often sewing.

Do you offer refunds?

No. All alteration and custom services are non-refundable once work has begun.

What if I change my mind after approving the work?

Once work has started:

• Services remain non-refundable
• Scope changes may result in additional charges
• Partially completed work must be paid for

Can you refuse service?

Yes. Needle & Stitch reserves the right to decline or discontinue service due to disrespectful behavior, unrealistic expectations, or boundary-crossing communication.

Can I bring children to my appointment?

Children are welcome only if supervised at all times.

The studio contains sharp tools, industrial machines, and very hot irons.

Can a minor attend alone?

No. Minors must be accompanied by a parent or guardian.

If someone else is responsible for payment, they must be consulted before work begins.

What’s the best way to contact you?

📱 Text or WhatsApp: 929-759-6979 (fastest response)

How often will I receive updates?

Updates are provided during fittings or if clarification is needed. Frequent check-ins are not always possible due to hands-on studio work.

How long do alterations take?

Turnaround depends on complexity, fabric, and current workload. Timelines are discussed during the consultation.

Do you offer rush service?

Yes, when availability allows:

• 24-hour turnaround: 100% extra
• 48-hour turnaround: 50% extra
• 3–5 day rush: 20–30% extra